If script execution is blocked by browser settings, plugins, sandboxing the Sketchfab iframe, or other methods, the viewer will not load. In order to load correctly, the viewer needs to run various JavaScript scripts. In Chrome, for example, visit chrome://flags/#touch-events and enable the "Touch Events API" flag. This is especially common on certain Windows 10 devices. Sometimes, navigating a model may not work on a touch screen or tablet device. Go to Safari → Preferences → Advanced and check Show Develop menu in menu bar. In Safari 7.1.3 (OS X 10.9) and earlier, WebGL must be enabled manually. If models are failing to load in Microsoft Edge, visit Troubleshooting Microsoft Edge to learn how to fix it. This mode does not support WebAssembly (WASM), which is required by the Sketchfab viewer. Modern versions of Microsoft Edge run in Enhanced security mode by default. Type about:config into the address bar and enable webgl.force-enabled. If you go to WebGL Report and see "SwiftShader" listed as the renderer, the steps above should solve the problem. Go to chrome://flags/#ignore-gpu-blacklist and enable the Override software rendering list flag.Go to System Settings ( chrome://settings/ → Advanced → System ) and make sure Use hardware acceleration when available is enabled.If you are using a compatible browser, but you see an incompatible warning or the viewer performs very badly, try forcing the browser to use your GPU: Chrome
Sometimes, your browser may disable WebGL based on your GPU. is a good place to start troubleshooting. If that doesn’t help, try one of the other browsers listed above. If you run into problems, make sure your graphics driver and browser are up-to-date. On older browsers or devices with WebGL disabled, models are displayed with an image-based fallback that gives a 360° turntable view of the model. Sketchfab is not supported in Internet Explorer.
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